The Official Inquiry Form is a part of the polish Point of Single Contact (www.biznes.gov.pl) pled by the Minister of Economy based on provisions in Chapter 2A of the Act on Freedom of Economic Activity from 2nd July 2004.

One of the PSC functions is assuring access to information on:

procedures and formalities for starting, exercising or shutting down businesses within Republic of Poland’s borders;
general service providing rules in countries mentioned by art. 13 par. 1 of the act; especially in terms consumer protection;
contact data of competent authorities along with their field of expertise;
means and condtitions of access to public registers and databases covering economic activity and entrepreneurs;
adequate legal measures applicable for authority/entrepreneur/consumer, entrepreneur/consumer and entrepreneurial disputes;
legal expertise issued or laid down by adequate authorities on starting, exercising or shutting donw businesses;
contact data of associations and/or organisations capable of providing practical assistance for ntrepreneurs and consumers;
employer/employee rights and obligations.

The Point of Single Contact does not provide counsel in individual cases.

PSC Response time is 7 days or 14 days n cases calling for competent authorities to be consulted.

The email address given in the form will receive; confirmation of inquiry entry, information on case status change and, naturally, the reponse itself.

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Safety in transport and storage

Before starting work involving the transport and storage of goods, workers must undergo a required training course on occupational health and safety, covering on-the-job training.

Employers’ instructions

Employers must issue detailed instructions and guidelines on occupational health and safety for jobs involving the transport and storage of goods. The instructions must relate at least to:

rules for traffic on internal roads;
rules for storing materials, specifying, inter alia, where, how and to what height each type of material may be stored;
information on the permissible load for floors, ceilings and storage equipment;
rules relating to the handling of objects, especially their weight and the position of the centre of gravity;
rules for handling the machines and technical devices used.

Qualifications of lift truck operators

If workers are responsible for handling motor-powered lift trucks, they must meet additional requirements. If they handle lift trucks with mechanical lifting drive, they must be over 18 years old and hold:

a qualification certificate for handling lift trucks obtained under provisions on the method and procedure for verifying qualifications required to handle and maintain technical devices and on the method and procedure for extending the validity period of qualification certificates, or
an operator licence for heavy construction and road machinery or a working machinery operator’s logbook containing an entry on the handling of lift trucks.

If they handle other lift trucks (i.e. without mechanical lifting drive), they must be over 18 years old and:

hold a certificate of completion of training required for the given type of lift truck, confirming the acquisition of skills, based on programmes developed or approved:
- by the Office of Technical Inspection (Urząd Dozoru Technicznego) or
- since 1 January 2011, by the Human Resources Development Centre (Ośrodek Doskonalenia Kadr) in Mysłowice, or
hold a document confirming that the holder is licensed to operate motor vehicles or vehicle combinations consisting of a motor vehicle and a trailer or semi-trailer obtained under provisions on documents confirming that holders are licensed to operate vehicles, or
meet the conditions set out for operators of lift trucks with mechanical lifting drive.

Operators of gas-powered trucks and persons who change cylinders in such trucks should undergo training on how to safely use cylinders, including how to safely change them.

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Legal basis

Labour Code of 26 June 1974

Regulation of the Minister for Labour and Social Policy of 26 September 1997 on the general rules of occupational health and safety

Regulation of the Minister for the Economy and Labour of 27 July 2004 on training courses on occupational health and safety

Regulation of the Minister for Labour and Social Policy of 14 March 2000 on occupational health and safety procedures for manual handling of loads and other work requiring physical effort

Regulation of the Minister for Development and Finance of 15 December 2017 on occupational health and safety procedures for the use of motor-powered lift trucks

Regulation of the Minister for Entrepreneurship and Technology of 21 May 2019 on the method and procedure for verifying qualifications required to handle and maintain technical devices and on the method and procedure for extending the validity period of qualification certificates