Directive 2006/123/EC of the European Parliament and the European Council of 12 December 2006 on services in the internal market is one of the most important pieces of European legislation in the area of provision of services.  Assumptions made in the Directive determine, inter alia:

  • the need to review and simplify the administrative procedures connected with carrying out a service activity by Member States,
  • the obligation to create  points of single contact as comprehensive service entity for service providers by the Member States.
  • the right of service providers and recipients of services to easy access through points of single contact to information on:
  • requirements, procedures and formalities to be completed in order to access and to exercise service activities;
  • contact details of the competent authorities for matters relating to the taking up and pursuit of service activities,
  • the means and conditions for accessing public registers and public databases on service providers and services,
  • generally available legal measures in the event of a dispute between the competent authorities and a service provider or the recipient, or between a provider and a recipient or between providers;
  • contact details of associations or organisations (other than the competent authorities) which can provide practical assistance to service providers and recipients,.
  • rules for the application of procedures by electronic means. 

The Directive is horizontal in nature and covers a wide variety of services representing around 40 % of GDP and employment in EU.

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