About Us
About biznes.gov.pl
Biznes.gov.pl is a website designed for people intending to start a business and running a business. The purpose of the website is to help with matters related to the establishment and operation of a business and to simplify the paperwork required to establish and operate a business.
The main three pillars of the website are as follows:
- services, that help entrepreneurs handle matters online;
- up-to-date content on current laws, required procedures and formalities related to the establishment and operation of a business in Poland and the European Union;
- The Entrepreneur Assistance Centre, engaging experts who answer questions about running a business
Using the service, those running a business can submit applications to state institutions electronically, and save time and money. The website combines many services and features, not only for entrepreneurs, but also for the administration. Information on the biznes.gov.pl website is available in Polish and in English.
How to contact us
The biznes.gov.pl website features an Entrepreneur Assistance Centre, where consultants answer entrepreneurs’ questions via the phone, livechat, automatically through a virtual official or through a contact form. The Entrepreneur Assistance Centre provides assistance to people with disabilities.
Would you like to get in touch with us? Fill out the form or call 801 055 088 or 22 765 67 32 (weekdays excluding holidays from 7:00 am to 5:00 pm). You can also use an internet phone.
If you want to stay up to date on information important to your company, follow us on Facebook and LinkedIn. We encourage you to listen to our podcast series “Biznes Podcast, or how to run a business online".
Entrepreneur’s account – online services for businesses in one place
The main goal of the Project is to streamline the establishment and operation of a business in Poland by making this feature available on the biznes.gov.pl website with an Entrepreneur’s Account. The data stored and presented there will allow entrepreneurs, as well as representatives of businesses, to perform online services efficiently.
The project consists in merging the biznes.gov.pl and CEIDG websites, as well as the KRS (National Court Register) search engine, which involves harmonizing technology, simplifying the architecture of the systems, and reducing the cost of maintaining and promoting online services. The content produced during the implementation of the project is tailored to the individual needs of entrepreneurs; consistent channels of entrepreneur-to-office communication will be created, and consequently, the costs incurred by entrepreneurs will decrease too.
The main audiences of the project are current and future entrepreneurs, representatives of entrepreneurs and officials using the CEIDG system.
The needs of users come first during project implementation. The entire process is guided by the UCD (User-Centered Design) method. It involves continuous monitoring and usability testing of products to improve them and meet the current needs of project audiences.
The total cost of the Project: net: PLN 38,848,836.77; gross: PLN 41,705,311.55, including:
- PLN 35,248,371.34 of EU funding,
- PLN 6,401,600.70 from the state budget.
Funding source: The Operational Programme “Digital Poland 2014–2020”, Priority Axis II “E-government and open government”, Measure 2.1 “High availability and quality of public e-services”.
PROJECT LEADER
Ministry of Economic Development and Technology (MRiT)
The Ministry of Economic Development and Technology as Leader of the Partnership represents the Partner before the Managing Authority. The Ministry is responsible for supporting the Partner in the implementation of the tasks entrusted to the Partner, their coordination (monitoring and supervision), while ensuring the regularity of financial operations and efficiency of communication between the Partner and the Managing Authority. In addition, it is also within the remit of MRiT to obtain, collect and archive documentation related to the implementation of individual tasks.
Contact:
Ministry of Economic Development and Technology (MRiT)
Plac Trzech Krzyży 3/5
00-507 Warszawa
Phone: +48 222 500 123
kancelaria@mr.gov.pl
www.gov.pl/web/rozwoj-praca-technologia
PROJECT PARTNER
Łukasiewicz - Poznań Institute of Technology (Ł-PIT)
Within the framework of the project, Ł-PIT performs, among other things, work related to:
- developing, implementing and improving online services and related functionalities;
- integration with external ICT systems and online payments for e-services on biznes.gov.pl;
- preparing mailings to entrepreneurs and supporting the Leader in promotion;
- preparing and conducting training courses for officials on changes implemented in CEIDG and biznes.gov.pl systems.
Ł-PIT is a research institute which performs the functions of the Polish Centre of Competence in Logistics and e-Economy, and develops, promotes and implements state-of-the-art solutions in key economic processes. The Institute’s mission is performed through research and development, consulting services, laboratory research, training and conferences, and publishing activities.
Contact:
Łukasiewicz - Poznań Institute of Technology
ul. Estkowskiego 6
61-755 Poznań
Phone: (61) 850 48 90
office@pit.poznan.pl
https://pit.lukasiewicz.gov.pl
SUPPORTING INSTITUTION
Polish Confederation Lewiatan (KL)
Polish Confederation Lewiatan is responsible for the subject-matter content of the biznes.gov.pl website, i.e. developing the content available to users. The scope of this task includes both updating the existing texts and preparing new articles, guides and e-services. KL also provides expert answers to entrepreneurs’ questions at the Entrepreneur Assistance Centre.
KL is one of the most influential Polish business organizations, representing the interests of employers in Poland and the European Union. It represents more than 4,100 businesses and companies employing more than one million people. As the only representative organization of Polish employers, it has a representative office in Brussels and is a member of BusinessEurope, the largest European organization representing the interests of entrepreneurs and employers before the European Commission, the European Parliament and other EU institutions.
The organization successfully advocates better legislation for Polish entrepreneurs and their image. It monitors barriers to entrepreneurship and prepares its own macroeconomic expertise with a team of more than a dozen full-time experts. It strives for a competitive business environment, cares about sustainable economic growth, better laws, healthy competition, job growth and strengthening social capital.
Contact:
Polish Confederation Lewiatan (KL)
ul. Zbyszka Cybulskiego 3
00-727 Warszawa
Phone: 48 (22) 55 99 900
recepcja@konfederacjalewiatan.pl
www.konfederacjalewiatan.pl
Background
On 28 December 2009, a single point of contact (one-stop shop) was established under the services directive and the Freedom of Business Activity Act (currently the Act on the Central Registration and Information on Business and the Entrepreneur Information Point) with the aim of supporting those who engage in or are planning to start a business.
A stage in the evolution of the point of single contact was the project “Central Registration and Information on Business” implemented by the Ministry of Economic Development, in partnership with the Institute of Logistics and Warehousing (ILiM) and the Polish Chamber of Commerce, which created the biznes.gov.pl website. In creating it, the achievements of the project “Simplification of procedures related to starting and running a business by their electronification and implementation of the one-stop-shop concept (UEPA)” were used, among other things.
In the years 2016–2019, the Ministry of Economic Development implemented the project “Development of the third-generation Single Point of Contact”. Partners in the project were the Institute of Logistics and Warehousing and the Polish Chamber of Commerce. The project was aimed to expand the existing biznes.gov.pl system, as well as to enable the implementation, in an easy and intuitive way, of further procedures by electronic means, and to simplify the formalities necessary to start and run a business.
New online services were implemented as part of the project, along with activity descriptions and guides for entrepreneurs on setting up and running a business. An entrepreneur centre was launched and training series tailored to the users’ needs were conducted.
Legal basis
Services Directive
Pursuant to the Services Directive (Directive 2006/123/EC of the European Parliament and of the Council of 12 December 2006 on services in the internal market, OJ L 376, 27.12.2006), each country in the European Union was required to establish a single point of contact. The points offer the service providers the opportunity to complete all the procedures and formalities necessary to start and run a service business. In Poland, the contact point was introduced pursuant to the Act of 4 March 2010 on providing services within the territory of the Republic of Poland.
For more information on the Services Directive you can visit the European Commission’s website (Content of the Directive).
Act on the Central Registration and Information on Business and the Entrepreneur Information Point
The Polish point of contact (Entrepreneur Information Point) is regulated by the provisions of the Act of 6 March 2018 on the Central Registration and Information on Business and the Entrepreneur Information Point.
Act on providing services by electronic means – a point of contact for service providers and service recipients
The biznes.gov.pl point of contact also carries out tasks pursuant to the Act of 18 July 2002 on providing services by electronic means, related to the operation of points of contact for administration as well as service providers and service recipients.
Act on the recognition of professional qualifications
The biznes.gov.pl point of contact carries tasks pursuant to the Act of 22 December 2015 on the rules governing the recognition of professional qualifications acquired in EU member states, making it possible to handle matters related to the recognition of professional qualifications acquired in European Union member states.
Law on the posting of workers in the framework of the provision of services
Biznes.gov.pl is also a point of contact for the tasks defined by the Act of 10 June 2016 on the posting of workers in the framework of the provision of services. These tasks include publishing information on the terms and conditions of employment of posted workers, as well as employer obligations. The point also makes it possible to submit by electronic means the documents related to the posting of workers.